The BEST 3 STAR HOTELS hotel group was founded on 1 October 2015 by the marketing company smarket ag and 7 hoteliers at that time and has since united the best three-star hotels in Switzerland. The hotels are and remain independent and are majority owner-managed.
All member hotels convince through modern infrastructure and above-average service. In addition to excellent guest ratings, numerous quality criteria from superior categories as well as their own special standards must also be met. The control takes place at regular intervals by independent, external specialists.
“Exceeding guest expectations is a central concern of all our member companies. This is why the quality directly perceived by our guests is so important,” says President Michel Wichman of Hotel Spitzhorn in Saanen/Gstaad.
“The constant personal presence of the hosts at the front also distinguishes our establishments and is highly appreciated by our guests. Our typical guest is looking for the familiar atmosphere of a small or medium-sized boutique hotel,” explains Vice President Sandro Bernasconi of Hotel Waldhaus in St. Moritz.
Selection of quality standards for our hotels
Our quality requirements are consciously based on 4- and 5-star hotels. Here is a brief excerpt from our quality standards, which compliance is regularly checked by external experts:
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